Connectbase Terms & Conditions

Legal

Connectbase Terms & Conditions

The acquisition of the Service selected by the above-identified Customer shall be governed by the Customer Service Agreement of Acronym Solutions Inc. (Acronym), which is comprised of this Quotation, the CSA Order Form, the Standard Terms and Conditions (V8.0) (or other applicable legal agreement depending on the type of Service being purchased) and the following documents, as applicable and as attached to the Quotation and/or CSA Order Form: Service Level Agreement, Service Schedule, Description of IRU Fibre Form, Description of Leased Fibre Form, and any other contract document (if any) agreed by the parties.

  1. This Quotation is provided for consideration only and remains valid for thirty (30) days from the date of sending to the Customer.
  2. This Quotation contains Acronym’s confidential information and is subject to the terms of any applicable Non-Disclosure Agreement, Confidentiality Agreement and/or other confidentiality obligations between the parties.
  3. This Quotation remains subject to final approval by Acronym’s Executive Management.
  4. This Quotation is provided for pricing purposes only and does not constitute a binding offer or agreement for the provision of services. A binding agreement shall arise only upon the Customer’s submission of a duly executed CSA Order Form and written acceptance thereof by Acronym, in its sole discretion.
  5. Unless otherwise specified, the telecom room shall serve as the standard demarcation point. Any civil works (including, without limitation, riser costs) are excluded and shall be borne by the Customer. The Customer shall, at its sole cost and expense, be responsible for: (i) extending the service from the demarcation point to its premises and/or equipment within the building (“Inside Wiring”); and (ii) the maintenance and troubleshooting of such Inside Wiring.
  6. Installation charges are based on standard conditions only and may be subject to adjustment based on actual site conditions.
  7. All applicable third-party charges, taxes, and tariffs are excluded unless expressly stated herein. The Customer shall be responsible for any such additional charges as applicable.
  8. Pricing and availability are subject to change in the event that sufficient capacity to support the proposed services is determined to be unavailable.

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